What is the cancellation and refund policy

Guest cancellations create problems for hosts because as the date draws closer to the start of the booking, the host's ability to rebook that room becomes increasingly difficult. At the same time, sometimes plans change for our guests and they may need to cancel a confirmed booking.

We have developed the Bnbingreece.com cancellation policy so that it provides some flexibility for guests while still providing security for a host who has reserved their room for the guest.

  • Cleaning Fee Always paid out to host when cancel after guest checkin
  • Service Fee always not refundable when Guest Cancels the reservation

Flexible

Guest Cancellation Timeline Guest Refund Host Payout
Cancel Booking up to 7 Days prior to booking starts 100% Minus Service Fee 0%
Cancel Booking less than 7 Days prior to booking starts Non refundable 100% Minus Host Fee

Guaranteed

Guest Cancellation Timeline Guest Refund Host Payout
Cancellation is submitted within 30 days prior to booking starts 70% Minus Service Fee 30% Minus Host Fee
Cancel Booking less than 30 Days prior to booking starts Non refundable 100% Minus Host Fee

Cancellations by hosts

The cancellation policy has been created to remain fair to both parties and to protect the integrity of the Bnbingreece.com community. Cancel Booking after Guest arrive, Then Host receive full payout except host fee, otherwise full amount refunded to guest